Company Name: White Wolves (WW)
At White Wolves, we strive to deliver premium-quality cricket equipment and ensure a smooth shopping experience. This Refund Policy explains the conditions under which refunds are provided.
1. Eligibility for Refund
Refunds will be considered under the following circumstances:
- The product is defective or damaged on arrival.
- The wrong product was delivered.
- A return request was approved under our Cancellation & Return Policy.
2. Non-Refundable Situations
Refunds will not be issued in cases where:
- The product has been used, customized, or damaged by the customer.
- The return request is made after 7 days of delivery.
- Products purchased during sale or clearance offers are returned (unless defective).
- Shipping and COD charges are non-refundable.
3. Refund Process
- Once the returned product is received, it undergoes a quality check.
- If approved, the refund will be initiated to your original payment method.
- Refunds are typically processed within 7–10 business days from the date of approval.
4. Late or Missing Refunds
- If you haven’t received a refund after the stated time:
- Recheck your bank account or payment app.
- Contact your credit card company or bank—it may take additional processing time.
- If the issue persists, contact us at whitewolvescricket@gmail.com.
5. Contact Us
For refund-related queries, reach out to us:
📧 Email: whitewolvescricket@gmail.com
📞 Phone: +91-9909122446 / 9825116162
📍 Address: Shop No FF-7 / Shop No 107, First Floor, Near Vatsalya Bunglow, Udhna Magdalla Road, Aagam Emporio, University Road, Near JH Ambani School, Vesu, Surat-395007, Gujarat, India